Process transactions on customer accounts, including account set up in registration, problem resolution and auditing transaction activity. Research insurance websites for patient eligibility, authorizations and accuracy of effective dates. Professionally communicate with OHSU staff and third party customers including departments and insurance companies to ensure timely and accurate processing of account transactions.
The Client Support Energy Specialist will provide a direct comprehensive evaluation of the estimated savings that borrowers may receive from the purchase of the solar system, responsible for the collection of documents and comparison of borrower historical usage, estimated solar generation, and future benefits of the solar system, and assisting the Financial Investigations team in determining the ideal resolution.
Join a team consistently recognized for achievements and culture. As a Bilingual Customer Support Specialist, you will manage new and existing claims, ensuring smooth and accurate processing. Problem-solving skills, a passion for helping people, and a team-oriented attitude are key to success in this fast-paced role. Help serve customers, own every interaction, do the right thing, and deliver exceptional results.
The Customer Service Specialist ensures the smooth flow of transactions by being the central point of contact between customers, sales agents, and service vendors, keeping everyone aligned and on schedule. Responsibilities include processing web orders, managing customer service requests, communicating with vendors, monitoring emails, answering calls, and assisting sales reps. Additional tasks include settling credit card charges, invoicing, and generating monthly reports.
We are looking for a Customer Service Representative to work with users, employer clients, verifiers, and employer client's employees to provide and process information in response to inquiries, concerns, and requests about Experian's online employment and income verification services. You will prioritize opportunities and have a strong drive for accomplishment, working across functional units to ensure success.
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. You will be making outbound calls, scheduling appointments, making welcome calls and assisting members with benefits.
Showcase your customer service and related data entry skills as part of our healthcare team. You may be involved in claims adjudication and/or provider credentialing, supporting customers by phone, email, and chat. This action-oriented, problem-solving role requires self-motivation and knowledge of medical terminology.
Answer a high volume of inbound calls; transfer and direct calls; provide exceptional customer service via telephone. Responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination). Communicate clearly and effectively with patients, clients, Team Members, peers, and Leadership.
The Patient Access Specialist reflects the mission, vision, and values of NMHC, adhering to the organization's Code of Ethics and Corporate Compliance Program, and complying with all relevant policies, procedures, guidelines and regulatory and accreditation standards. Responsibilities include practicing Patients First philosophy and providing exceptional customer service to patients.
Provide remote services to clients worldwide, primarily in developed markets, assisting clients in improving business efficiency, enhancing service delivery, or supporting operational functions through task-specific services, adhering to timelines and guidelines.